If using Splashtop SOS, both technicians will connect using the same 9-digit code. If a 3rd user tries to connect to the same computer, they will get a warning message. Simply connect to the computer as you normally do.Īnother user can connect to the same computer in the same normal way.īoth users will see the screen and have control, as if they were sitting at the computer.
Both users needs to be set up with their own accounts within the team and be logged in under their own accounts to do this. Note: if you have Business Access Pro, your team will need at least two licenses to support this feature. If you are looking for doing the same thing on Windows 8 or Windows 10, check out the following posts.For Remote Support Plus/Premium, Business Access Pro, SOS with mobile, SOS+, SOS Teams, or Splashtop Enterprise, you can have 2 simultaneous connections to one computer. After 2 sign-ins using different user accounts here is what it looks like. Once the patch is done, restart your computer. Right-click the Patch Executable file and Run as Administrator, click Patch button and the patch will make a backup copy of original TermSrv.dll file before patching it up. Launch one that suits your operating system you want to patch. There are 2 patch executable files, one for 32-bit and one for the 64-bit edition of Windows 7. Download the zipped file and extract the content onto your computer. There is a new patch called Universal TermSrv Patch available for Windows 7 computers. Once this is done, you should be able to see multiple users in the Task Manager > Users Tab. If you are running 64 bit OS make sure to replace the 64 bit one.
I would like to know more about what type of training you're doing and see if it's something that we can bring back to my group. I don't know if it will work for you to have two accounts but that would enable you to have up to 16 simultaneous sessions on two separate machines. However, the batch file didn’t install it correctly for me, so I had to manually replace the termsrv.dll file in the directory. I know we're limited to 8 simultaneous sessions at a time. And if you are not running RC, change this line in the batch file to match your version number. You can download the termsrv.dll here (see update below) All you need is to replace the termsrv.dll file in the %SystemRoot%\System32\termsrv.dll
When you are trying to log into a Windows 7 machine that already has a user signed in, you will not be able to log in and will get the warning message shown as above.īut there are ways getting around this. That’s because by default Windows 7 doesn’t allow concurrent user access through RDP. If you continue, this has to disconnect from this computer. Another user is currently logged to this computer.
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